AI Voice Agents
AI-powered voice assistants for customer support and sales.
Learn moreAI & Automation
AI Chatbots
Support that answers instantly, at any hour, from your own documentation — and knows when to fetch a human.
- Coverage
- 24/7Coverage
- Deflection target
- ~70%Deflection target
- To launch
- 2–4 wksTo launch
What's covered
- 24/7 Customer Support
- Lead Qualification
- CRM Integration
- WhatsApp Integration
Talk to a specialist
Tell us what you are trying to move and we will send back a scoped plan — no pitch deck, no obligation.
Replies within one business day
Overview
What AI Chatbots means here
A large share of the questions your team answers every day have been answered before, in writing, somewhere your customer could not find. That is the work an assistant should absorb.
We build chatbots grounded in your own content — help docs, policies, pricing, past tickets — using retrieval so responses are drawn from something real rather than invented. Tone is tuned to your brand, and guardrails make the bot admit uncertainty and escalate instead of guessing.
The same assistant works commercially: it qualifies enquiries against criteria you define, books meetings, and writes structured leads into your CRM, so the interest that arrives at midnight is captured rather than lost to a contact form.
What you get
Everything included
The full scope of a standard engagement. Anything outside it is quoted before we start, never after.
- Conversation design and scope definition
- Knowledge base ingestion from docs, site and past tickets
- Retrieval-grounded assistant tuned to your tone of voice
- Lead qualification flow with CRM integration
- Human handover carrying the full conversation context
- Website widget plus WhatsApp and social channels
- Analytics on questions, deflection rate and captured leads
- Guardrails, fallbacks and ongoing accuracy tuning
Why it works
Built around the outcome
Never off duty
Instant answers at 2am, on a weekend, or during a spike your team cannot staff for.
Answers from your docs
Retrieval over your real content, so responses are accurate rather than merely fluent.
Qualifies as it helps
Asks the questions your sales team would and writes a structured lead into the CRM.
Escalates cleanly
Hands to a human with the full transcript when confidence drops — no loops, no dead ends.
Everywhere at once
Website, WhatsApp, Instagram and Messenger sharing one knowledge base.
How we deliver
From brief to results
The stages every ai chatbots engagement moves through, and what happens in each.
- 01
Scope
Agree what the assistant handles, what it never handles, and how it escalates.
- 02
Ingest
Structure and index your documentation, pricing and historical answers.
- 03
Build
Conversation design, retrieval, integrations and guardrails, tested on real questions.
- 04
Tune
Review transcripts weekly, close knowledge gaps and raise accuracy over time.
Good fit
Good fit
Who this is for
- Support teams answering the same questions dozens of times daily
- Businesses losing every enquiry that arrives outside office hours
- E-commerce brands fielding order, shipping and returns questions
- Service businesses that need leads qualified before a sales call
Tools we work with
We build on established platforms rather than anything proprietary, so you keep full ownership and can take the work elsewhere at any time.
OpenAI APIAnthropic ClaudePineconeLangChainWhatsApp Business APINode.jsOpenAI APIAnthropic ClaudePineconeLangChainWhatsApp Business APINode.js
Node.jsWhatsApp Business APILangChainPineconeAnthropic ClaudeOpenAI APINode.jsWhatsApp Business APILangChainPineconeAnthropic ClaudeOpenAI API
Loved by clients
Loved by clients
Don't just take our word for it
Real results, in the words of the founders and teams we've partnered with.
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
FAQ
FAQ
AI Chatbots questions
The things prospective clients ask us most often about this service.
A scripted bot only handles questions someone anticipated. This understands the question as asked and answers from your indexed content, so it copes with phrasing nobody predicted — and escalates rather than looping when it cannot.
Related
Often paired with this
These work well alongside it — and cost less to run together than to bolt on later.
Free strategy call
Ready to start with AI Chatbots?
Tell us where you are today and what you need ai chatbots to achieve. We will come back with a scope, a timeline and a price — usually within one business day.
Replies within one business day · No commitment