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AI Knowledge Base
Ask a question, get an answer with a source — instead of hunting through six tools and interrupting a colleague.
- Every answer
- CitedEvery answer
- Across your tools
- UnifiedAcross your tools
- Aware
- PermissionAware
What's covered
- Knowledge Search
- Documentation
- Internal AI
- Enterprise Search
Talk to a specialist
Tell us what you are trying to move and we will send back a scoped plan — no pitch deck, no obligation.
Replies within one business day
Overview
What AI Knowledge Base means here
Company knowledge is scattered by default: some in a wiki nobody updates, some in Drive, some in Slack threads, and a great deal in the heads of two long-serving employees. New joiners take months to become productive because finding the answer is harder than asking someone.
An AI knowledge base indexes all of it and answers questions in plain language, with citations back to the source document so answers can be verified rather than trusted blindly. It respects your existing permissions — people only ever get answers from material they are already allowed to read.
It also shows you what is missing. Questions with no good answer are logged, which turns your documentation backlog from guesswork into a ranked list.
What you get
Everything included
The full scope of a standard engagement. Anything outside it is quoted before we start, never after.
- Source audit across wiki, Drive, Slack, tickets and file stores
- Ingestion pipeline with scheduled re-indexing
- Retrieval-based answering with source citation
- Permission mapping to your existing access controls
- Slack, Teams or web interface for asking questions
- Gap reporting on questions with no good answer
- Usage analytics by team and topic
- Ongoing tuning and content recommendations
Why it works
Built around the outcome
One place to ask
Search across wiki, Drive, Slack, tickets and PDFs from a single question box.
Answers with sources
Every response cites the document it came from, so it can be checked.
Respects permissions
People only receive answers drawn from content they already have access to.
Faster onboarding
New joiners self-serve instead of interrupting the two people who know everything.
Reveals the gaps
Unanswerable questions are logged, turning your documentation backlog into a ranked list.
How we deliver
From brief to results
The stages every ai knowledge base engagement moves through, and what happens in each.
- 01
Inventory
Find where knowledge actually lives, including the tools nobody mentions.
- 02
Ingest
Build the pipeline, map permissions and index every source.
- 03
Deploy
Ship the interface into Slack, Teams or the browser your team already uses.
- 04
Improve
Review gap reports, fill missing documentation, and re-index on a schedule.
Good fit
Good fit
Who this is for
- Growing teams where onboarding takes months
- Companies whose knowledge is spread across a dozen tools
- Support teams re-researching the same answers repeatedly
- Businesses exposed by key knowledge sitting with one person
Tools we work with
We build on established platforms rather than anything proprietary, so you keep full ownership and can take the work elsewhere at any time.
OpenAI APIAnthropic ClaudePineconeGoogle Drive APISlack APINotion APIOpenAI APIAnthropic ClaudePineconeGoogle Drive APISlack APINotion API
Notion APISlack APIGoogle Drive APIPineconeAnthropic ClaudeOpenAI APINotion APISlack APIGoogle Drive APIPineconeAnthropic ClaudeOpenAI API
Loved by clients
Loved by clients
Don't just take our word for it
Real results, in the words of the founders and teams we've partnered with.
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
FAQ
FAQ
AI Knowledge Base questions
The things prospective clients ask us most often about this service.
Google Drive, Notion, Confluence, SharePoint, Slack history, help desk tickets, PDFs and internal databases. Most systems with an API can be connected.
Related
Often paired with this
These work well alongside it — and cost less to run together than to bolt on later.
Free strategy call
Ready to start with AI Knowledge Base?
Tell us where you are today and what you need ai knowledge base to achieve. We will come back with a scope, a timeline and a price — usually within one business day.
Replies within one business day · No commitment