Terms of Service

Acceptance of terms

By accessing or using kashaviinfotech.com you agree to be bound by these Terms of Service. If you do not agree with them, please do not use the site.

These terms cover use of the website and set out the standard commercial terms of our engagements. Where you have signed a separate engagement agreement or statement of work with us, that document takes precedence over anything written here.

Use of the site

You may use this site for lawful purposes only. You agree not to attempt to disrupt or gain unauthorised access to it, to scrape it at a rate that degrades service for others, or to use it in any way that breaches applicable law.

We may suspend access where use of the site threatens its availability or security.

Enquiries are not contracts

Nothing on this website constitutes a binding offer to provide services. Prices shown on the pricing page are indicative and subject to a scoped proposal.

An engagement begins only when a written proposal or statement of work has been agreed by both parties. Until then, either side is free to walk away with no obligation.

Engagement terms

Our standard commercial terms, which apply unless your agreement says otherwise:

• Retainers run month to month with 30 days written notice from either side. There is no minimum term and no exit fee.
• Fees are flat and agreed in advance. We never charge a percentage of your advertising spend.
• Advertising budget is paid by you directly to the platforms. It is not included in our fee and we do not mark it up.
• Retainers are invoiced monthly in advance. Project work is typically invoiced across agreed milestones.
• Invoices are payable within 14 days unless agreed otherwise. We may pause work on accounts more than 30 days overdue, after notifying you.
• Scope is defined in writing. Work outside the agreed scope is quoted before it begins, never invoiced after the fact.

Your responsibilities

To deliver well we need a few things from you: timely access to the accounts and assets relevant to the work, a named decision-maker who can approve deliverables, and reasonable turnaround on reviews.

You confirm that any content, trademarks or data you provide are yours to use, and that you have the necessary rights and consents for us to use them on your behalf. Delays caused by outstanding access or approvals may move agreed timelines.

Ownership of work and accounts

On full payment, ownership of the deliverables we create for you — designs, code, content, campaign assets and documentation — transfers to you.

Advertising accounts, analytics properties, tracking pixels, audiences, domains and CRM data always remain in your name. We work inside your accounts under your billing. If the engagement ends, you keep all of it, and we hand over documentation and access.

We retain ownership of our own pre-existing tools, internal frameworks and general know-how, and may reuse those on other engagements. We may reference the work in our portfolio only with your written permission.

Third-party platforms

Our services depend on platforms we do not control, including Google, Meta, WhatsApp, payment gateways, hosting providers and AI model providers. Their policies, pricing, algorithms and availability can change without notice.

We are not responsible for account suspensions, policy changes, price increases or outages originating with those platforms, though we will work with you to resolve them.

No guarantee of results

We commit to a defined scope of work, a professional standard of delivery, and transparent reporting. We do not guarantee specific rankings, traffic volumes, lead counts or revenue outcomes, because those depend on factors outside our control — including your market, pricing, product and sales process.

Any figures, forecasts or case studies shown on this site are illustrative of past or expected performance and are not a promise of future results.

Confidentiality

Each party will keep the other’s non-public business information confidential and use it only to perform the engagement. This obligation continues after the engagement ends.

We will not disclose your data, strategy or performance figures to third parties without your permission, except where required by law or where a service provider needs it to deliver the work.

Intellectual property in the site

All content on this website — text, graphics, logos, layout and code — is owned by or licensed to Kashavi Infotech and protected by intellectual property law. You may not reproduce, republish or create derivative works from it without written permission.

Disclaimers and limitation of liability

The website is provided "as is" and "as available", without warranties of any kind, express or implied.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to an engagement is limited to the fees you paid us in the three months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental or consequential loss, including loss of profit, revenue or data. Nothing in these terms limits liability for fraud, wilful misconduct or anything that cannot lawfully be limited.

Termination

Either party may end a retainer on 30 days written notice. Either party may terminate immediately if the other commits a material breach and fails to remedy it within 14 days of written notice.

On termination you pay for work performed up to the effective date. We hand over deliverables, documentation and account access, and delete or return your confidential material on request.

Governing law

These terms are governed by the laws of India. The courts of Haridwar, Uttarakhand have exclusive jurisdiction over any dispute, although both parties agree to attempt to resolve matters in good faith before starting proceedings.

Changes to these terms

We may update these terms as our services or the law change. The "last updated" date above always reflects the current version, and continued use of the site after changes take effect constitutes acceptance. Changes never apply retroactively to an engagement already underway.

Contact us

Questions about these terms? Email info@kashaviinfotech.com or call +91 70550 70010. Post reaches us at Dhoom Singh Enclave, Near Care College of Nursing, Rohaldi, Bahadrabad, Haridwar, Uttarakhand, India.