AI Chatbot Development
24/7 AI-powered customer support and lead generation.
Learn moreMarketing
WhatsApp Marketing
Reach customers where they actually read — official WhatsApp Business API campaigns, automations and support.
- Typical open rate
- ~90%Typical open rate
- Business API
- OfficialBusiness API
- Replies & flows
- AutomatedReplies & flows
What's covered
- Broadcast Campaigns
- WhatsApp Business API
- Automated Replies
- Lead Nurturing
Projects start from ₹16,999
Talk to a specialist
Tell us what you are trying to move and we will send back a scoped plan — no pitch deck, no obligation.
Starting from ₹16,999
Request a proposalReplies within one business day
Overview
What WhatsApp Marketing means here
In India, WhatsApp is not a marketing channel — it is the default way people communicate with a business. Open rates dwarf email, replies arrive in minutes, and customers treat it as normal rather than intrusive.
The catch is doing it properly. Broadcasting from a personal number gets you banned; the official Business API requires template approval, opt-in management and a real understanding of the 24-hour session window. We handle all of that: verification, template submission, opt-in capture and compliant campaign sending.
Beyond broadcasts, the real value is automation. Order updates, appointment reminders, payment links, abandoned-cart nudges and auto-replies all run from the same platform, with conversations routed to a shared team inbox so nothing sits unanswered.
What you get
Everything included
The full scope of a standard engagement. Anything outside it is quoted before we start, never after.
- WhatsApp Business API setup and business verification
- Message template creation and approval management
- Opt-in capture flows across website and checkout
- Segmented broadcast campaigns with scheduling
- Automated flows: order updates, reminders, cart recovery
- Auto-reply and chatbot handling for common questions
- Shared team inbox with routing and tagging
- Reporting on delivery, read, reply and conversion rates
Why it works
Built around the outcome
Messages that get read
Open rates far beyond email, with replies typically arriving within minutes rather than days.
Officially compliant
Verified Business API, approved templates and managed opt-ins — no risk of a number ban.
Automated journeys
Order updates, reminders, cart recovery and payment links triggered by real events.
Shared team inbox
Multiple agents on one number, with assignment, tagging and full conversation history.
Bot plus human
Auto-replies handle the routine; anything complex is escalated to a person with context.
How we deliver
From brief to results
The stages every whatsapp marketing engagement moves through, and what happens in each.
- 01
Set up
Business verification, API provisioning and number migration handled end to end.
- 02
Build
Templates written and submitted, opt-in flows installed, audiences segmented.
- 03
Automate
Event-triggered journeys and auto-replies wired to your store or CRM.
- 04
Broadcast
Campaigns sent to opted-in segments, then measured on replies and revenue.
Good fit
Good fit
Who this is for
- Retail and D2C brands with repeat purchase cycles
- Clinics, salons and services that live on appointments
- Businesses whose customers already message them on WhatsApp
- Teams juggling customer chats across several personal phones
Tools we work with
We build on established platforms rather than anything proprietary, so you keep full ownership and can take the work elsewhere at any time.
WhatsApp Business APIMeta Business ManagerTwilioInteraktRazorpayShopifyWhatsApp Business APIMeta Business ManagerTwilioInteraktRazorpayShopify
ShopifyRazorpayInteraktTwilioMeta Business ManagerWhatsApp Business APIShopifyRazorpayInteraktTwilioMeta Business ManagerWhatsApp Business API
Loved by clients
Loved by clients
Don't just take our word for it
Real results, in the words of the founders and teams we've partnered with.
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
“Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.”
Ava Thompson
VP Marketing · Northwind
“The most data-driven agency we have worked with — no fluff, just results.”
Daniel Cruz
Founder · Lumen Labs
FAQ
FAQ
WhatsApp Marketing questions
The things prospective clients ask us most often about this service.
Yes, when done through the official Business API with explicit opt-in and approved message templates. Broadcasting from a personal or unofficial number breaches WhatsApp policy and usually ends in a ban — we only work through official channels.
Related
Often paired with this
These work well alongside it — and cost less to run together than to bolt on later.
Free strategy call
Ready to start with WhatsApp Marketing?
Tell us where you are today and what you need whatsapp marketing to achieve. We will come back with a scope, a timeline and a price — usually within one business day.
Replies within one business day · No commitment