AI & Automation

AI Chatbot Development

Assistants that answer from your actual documentation, qualify leads, and hand over to a human before they frustrate anyone.

Availability
24/7Availability
Deflection target
~70%Deflection target
To launch
2–4 wksTo launch

What's covered

  • Website Chatbots
  • WhatsApp Bots
  • Lead Qualification
  • Customer Support

Projects start from ₹59,999

Talk to a specialist

Tell us what you are trying to move and we will send back a scoped plan — no pitch deck, no obligation.

Starting from ₹59,999

Request a proposal

Replies within one business day

Overview

What AI Chatbot Development means here

The reason most business chatbots are hated is that they were built to deflect people, not to help them. They answer from a decision tree that never anticipated the real question, and they make escalating to a human as difficult as possible.

We build the opposite. Assistants grounded in your own content — product docs, policies, pricing, past support threads — using retrieval so answers cite something real instead of being invented. When confidence is low or the topic is sensitive, the bot hands over to a human with the full conversation attached, rather than looping.

They are also useful commercially. The same assistant qualifies enquiries against criteria you define, books meetings, and writes structured leads straight into your CRM, so out-of-hours interest is captured instead of lost.

What you get

Everything included

The full scope of a standard engagement. Anything outside it is quoted before we start, never after.

  • Use-case definition and conversation design
  • Knowledge base ingestion from your docs, site and past tickets
  • Retrieval-augmented assistant tuned to your tone of voice
  • Lead qualification flow and CRM integration
  • Human handover with full conversation context
  • Website widget plus WhatsApp / Instagram / Messenger channels
  • Analytics on questions asked, deflection rate and captured leads
  • Guardrails, fallback handling and ongoing tuning
Why it works

Built around the outcome

Grounded in your content

Retrieval over your real documentation, so answers are accurate rather than plausible-sounding.

Always available

Enquiries at 2am get a useful answer and a captured lead instead of a contact form.

Qualifies as it talks

Asks the questions your sales team would, and writes a structured lead into the CRM.

Clean human handover

Escalates with full context when confidence drops — no loops, no dead ends, no rage-quits.

On every channel

Website widget, WhatsApp, Instagram and Messenger sharing one knowledge base.

How we deliver

From brief to results

The stages every ai chatbot development engagement moves through, and what happens in each.

  1. 01

    Scope

    Define what the assistant should and should not handle, and what escalation looks like.

  2. 02

    Ingest

    Load and structure your documentation, pricing, policies and historical answers.

  3. 03

    Build

    Conversation design, retrieval, integrations and guardrails, tested against real questions.

  4. 04

    Tune

    Review live transcripts weekly, close knowledge gaps and improve accuracy over time.

Good fit

Who this is for

  • Businesses answering the same questions dozens of times a day
  • Teams losing out-of-hours enquiries entirely
  • E-commerce brands fielding order, shipping and returns questions
  • Service businesses that need enquiries qualified before a call

Tools we work with

We build on established platforms rather than anything proprietary, so you keep full ownership and can take the work elsewhere at any time.

OpenAI APIAnthropic ClaudePineconeLangChainWhatsApp Business APINode.jsPostgresOpenAI APIAnthropic ClaudePineconeLangChainWhatsApp Business APINode.jsPostgres
PostgresNode.jsWhatsApp Business APILangChainPineconeAnthropic ClaudeOpenAI APIPostgresNode.jsWhatsApp Business APILangChainPineconeAnthropic ClaudeOpenAI API
Loved by clients

Don't just take our word for it

Real results, in the words of the founders and teams we've partnered with.

Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.
A
Ava Thompson
VP Marketing · Northwind
The most data-driven agency we have worked with — no fluff, just results.
D
Daniel Cruz
Founder · Lumen Labs
Kashavi rebuilt our funnel and doubled qualified pipeline in a quarter.
A
Ava Thompson
VP Marketing · Northwind
The most data-driven agency we have worked with — no fluff, just results.
D
Daniel Cruz
Founder · Lumen Labs
FAQ

AI Chatbot Development questions

The things prospective clients ask us most often about this service.

All questions

It answers from your own indexed content using retrieval, with guardrails that make it say it does not know and escalate rather than guess. We review transcripts during tuning specifically to catch and close any gaps.

Free strategy call

Ready to start with AI Chatbot Development?

Tell us where you are today and what you need ai chatbot development to achieve. We will come back with a scope, a timeline and a price — usually within one business day.

Replies within one business day · No commitment